Notice of Privacy Practices
Effective Date: April 14, 2003


This notice describes how medical information about you may be used and
disclosed and how you may access this information. Please review it carefully.

If you have any questions about this notice, please contact the Administrator for Southwest Michigan Eye Center (SWMEC) at (269) 979-6383.

Your medical information is personal. We are committed to protecting your medical information. A record is created of the care and services you receive at this office. We need this record to provide you with quality care and to comply with certain legal requirements. This Notice applies to all of the records of your care generated by this office whether made by your personal physician or one of the office’s employees.

This Notice will tell you the ways in which we may use and disclose your medical information. This Notice will also describe your rights and certain obligations we have regarding the use and disclosure of your medical information.

By law, this office is required to:

  1. make sure that medical information that identifies you is kept private;
  2. give you this Notice of our legal duties and privacy practices with respect to medical information about you; and
  3. follow the terms of the Notice that is currently in effect.

How this Office May Use and Disclose your Medical Information

The following describes the different ways that your medical information may be used or disclosed by this office. For clarification we have included some examples. Not every possible use or disclosure is specifically mentioned. However, all of the ways we are permitted to use and disclose your medical information will fit within one of these general categories:

For Treatment. We will use medical information about you to provide you with medical treatment and services. We may disclose medical information about you to doctors, nurses, technicians, pharmacies and other office personnel who are involved in providing you medical care. For example, we may send information about you to another physician’s office that is treating you, to assure that your treatment is coordinated. In our professional judgment, we may also disclose information about you to your family members and friends who are involved in caring for you.

For Payment. We may use and disclose medical information about you so that the treatment and services you receive at this office may be billed to and collected from you, an insurance company or a third party. For example, we may need to give your health plan information regarding treatment you received here for reimbursement to us or to you. We may also tell your health plan about treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.

For Health Care Operations. We may use and disclose medical information about you for our office operations. These uses and disclosures are necessary to run our office and make sure that all of our patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff in caring for you. We may also combine medical information about many of our patients to decide what additional services the office should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, and other office personnel for review and learning purposes. We may remove information that identifies you from this set of medical information so others may use it to study health care and health care delivery without learning the identity of a specific patient.

Appointment Reminders. We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at this office. This may be done in writing or by telephone.

Glasses, Contacts, Samples Pick-up. We may use and disclose medical information to contact you, informing you that your glasses, contacts, and samples are ready for pick-up.

Treatment Alternatives. We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

Health-Related Benefits and Services. We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.

Surveys. We may use and disclose medical information to contact you for information that may better help us care for you.

Research. Under certain circumstances, we may use and disclose medical information about you for research purposes. For example, a research project may involve comparing the health and recovery of all patients who received one medication to those who received another for the same condition.

As Required by law. We will disclose medical information about you when required to do so by federal, state and local law. For example, disclosure may be required by Workers’ Compensation statutes and various public health statutes in connection with required reporting of certain diseases, child abuse and neglect, domestic violence, adverse drug reactions, etc.

To Avert a Serious Threat to Health or Safety. We may disclose medical information to a governmental or other oversight agency for activities authorized by law. For example, disclosures of your medical information may be made in connection with audits, investigations, inspections, and licensure renewals, etc.

Health Oversight Activities. We may disclose medical information to a governmental or other oversight agency for activities authorized by law. For example, disclosures of your medical information may be made in connection with audits, investigations, inspections, and licensure renewals, etc.

Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we may use your medical information to defend the office or to respond to a subpoena or court order.

Law Enforcement. We may release medical information about you in connection with certain law enforcement or national security investigations or activities.

Coroners and Medical Examiners. We may release medical information to a coroner or medical examiner to identify a deceased person or determine the cause of death.

Your Rights Regarding Your Medical Information:

You have the following rights regarding the medical information this office maintains about you:
Right to Inspect and Copy. You have the right to inspect and copy your medical information with certain limited exceptions.

To inspect and copy your medical information, you must submit your request in writing to the Medical Records Department in our office. If you request a copy of the information, we may charge a reasonable fee for the costs of copying, mailing, or other supplies associated with your request.

We may deny your request to inspect and copy in certain limited circumstances. If you are denied access to your medical information, you may request that the denial be reviewed. For information regarding such a review please contact the Administrator of SWMEC at (269) 979-6383.

Right to Amend. If you feel that medical information we have in our records concerning you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by this office.

To request an amendment, your request must be made in writing and submitted to the Administrator of SWMEC at (269) 979-6383. In addition, you must provide a reason that supports your request.

We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:
a) a) was not created by us;
b) b) is not part of the medical information kept by this office
c) c) is not part of the information which you would be permitted to inspect and copy; or
d) d) is accurate and complete.

Right to an Accounting of Disclosures. You have the right to request an “accounting of disclosure.” This is a list of certain disclosures this office has made of your medical information.

To request this accounting of disclosures, you must submit your request in writing to the Administrator of SWMEC. Your request must state a time period, which may not be longer than six years and may not include dates before April 14, 2003.

Right to Request Restrictions. You have the right to request certain further restrictions or limitations on our use or disclosure of your medical information. For example, you might request that we not share medical information with another physician that is treating you.

We are not required to agree to your request for a restriction. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request a restriction, you must make your request in writing to the Administrator of SWMEC.

Right to Request Confidential Communications. You have the right to request that we communicate with you only in a certain manner. For example, you could request that our office contact you only on a cell telephone, rather than at your home telephone number.

To request confidential communications, you must make your request in writing to the Administrator of SWMEC. We will accommodate all reasonable requests.

Right to a Paper Copy of This Notice. You have the right to a paper copy of this Notice. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy of this Notice.

You may obtain a paper copy of this Notice at the front desk of our offices.

Revisions to This Notice


We reserve the right to revise this Notice. Any revised Notice will be effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of any revised Notice in this office. Any revised Notice will contain on the first page, in the top right-hand corner, the effective date. In addition, each time you visit the office you may request a copy of the Privacy Notice.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with this office or with the Secretary of the Department of Health and Human Services. To file a complaint with this office, contact the Administrator for SWMEC at (269) 979-6383. All complaints must be in writing.

This office will not penalize you in any way for filing a complaint.

Other uses and disclosures of your medical information not covered by this Notice of Privacy Practices will be made only with your written authorization. If you provide us such an authorization in writing to use or disclose medical information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose medical information about you for the reasons covered by your written authorization.

Southwest Michigan Eye Center
3600 Capital Avenue S.W., Suite 203
Battle Creek, Michigan 49015
800.274.6699
269.979.6381 (FAX)
info@swmeyecenter.com

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